Contact Us

Unfortunately, we are currently experiencing higher than normal enquiries, we are aiming to respond to all enquiries within 48 hours (Monday - Sunday). 

We do have some useful information below, which may answer your enquiry:

Our current processing time to dispatch an order from our warehouse is 1-2 working days (Monday-Friday), not including the day the order was received.

For queries relating to returns and refunds, please visit our FAQ page. 

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still do not have it, do email customer service at harveyandjones@hotmail.com with your details and we will be able to help locate your order details.

For all other queries please contact us using this form, please include your order number too and we will get back to you within 48 hours. Thank you!